Sellery support

Questions, a listing that came out wrong, or something not working? Email hello@sellery-stock.com and we'll reply within two business days. Tell us the email you sign in with, your phone model, and what you tapped.

Signing in

Sellery uses your email and password. After you create an account, open the confirmation link we email you, then tap I've confirmed it. Forgot your password? On the sign-in screen enter your email and tap Forgot password?.

How AI listings are counted

An AI listing is one item Sellery reviews from your photos. Reviewing it again, asking for changes and writing versions for each marketplace don't count again. Free accounts get 5 a month; a Sale Pass gives 75 over 15 days; Pro gives 300 a month. Monthly allowances reset on the 1st.

Purchases, cancelling and refunds

Pro and the Sale Pass are bought through the App Store or Google Play, which handle billing. To cancel Pro, open your phone's subscription settings (iPhone: Settings → your name → Subscriptions; Android: Play Store → Payments & subscriptions). Changed phones? Open Plans and tap Restore purchases. Refunds are handled by Apple or Google.

Posting to marketplaces

Sellery opens each marketplace's own listing page and fills it in; you sign in to that site yourself and tap its Post button. Your marketplace passwords stay on your phone. If a site changes its form and a field isn't filled, the text is on your clipboard — paste it, and let us know which site so we can fix it.

Your data

Privacy policy · Delete your account